Bots for Telegram, WhatsApp and Viber: requests, catalogue and notifications where the customer already is
The bot takes a request, shows the catalogue, reminds about an appointment and sends the order status. Every action is written to the CRM or accounting system and the manager gets a notification.
What the client gets
- A request from the bot creates a CRM deal with contact and topic.
- Catalogue and prices are pulled from the accounting system.
- Order status and appointment notifications go out automatically.
- One bot for Telegram, WhatsApp and Viber with shared logic.
What is included
- Bot scenarios and menu structure
- Development and connection to the chosen messenger
- Link to the CRM or accounting system
- Manager notification panel
- One month of support
Not included in the price
- WhatsApp Business API — paid to the provider at its rates
- Broadcasts — a separate service with a resilient architecture
- Free-form answers — that is the AI agent, connected as a module
Prices are in US dollars for clients outside Uzbekistan and are effective from 11 September 2026. Prices in sum are published on the Russian and Uzbek versions. Indicative estimate, not a public offer.
Four stages with clear timelines
- 01 2–5 days
Discovery
We look at how processes run today and record data and bottlenecks. The output is a specification and a firm estimate.
- 02 2–5 days
Design
We agree the structure, roles, procedure and links between systems on one page.
- 03 1–16 weeks
Implementation or development
We configure, migrate data, build interfaces, connect integrations and train by role.
- 04 30 days
Support
For a month we answer questions and adjust to real use. Afterwards — under a maintenance plan.
What it looks like in practice
All casesWe do not name clients. At a meeting we show the project and, with the client’s consent, introduce you.
Real-estate agency: CRM, telephony and website
Enquiries were lost between calls and messengers, there was no single client base and no online property catalogue.
Corporate merch brand: full cycle in two weeks
The brand had no visual identity, no website and no channel for taking orders.
Frequently asked questions
A bot or an AI agent?
Can the bot take payments?
Tell us what needs to be done
Describe the task and we will contact you during working hours.